Need help with an Xbox console, an Xbox game, or Xbox Live? Find out how to get in touch with us. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.
How to reach Microsoft customer service if you have questions about your hardware device. Note: Conditions - Microsoft Support services are subject to then-current prices, terms, and conditions.
These are subject to change without notice. Toll charges may apply to all non-toll-free numbers listed. Contact Microsoft. Support Options. Technical Support. Surface Accessories please contact us here.
Xbox Accessories, including controllers, please contact us here All other PC Accessories, please contact us here. Consult Documentation. Read through all printed materials. For additional product information, go to the Microsoft Hardware website here. Disability Answer Desk. This includes product issues, accessibility questions and use of Assistive technology. Microsoft Accessories Intellectual Property How to animate a png in after effects. Microsoft continually innovates in accessories.
Sbox of those innovations, such as Instaload and the Llive Wheel, are available to license. Please contact our Sipport licensing team here for more information. Follow Microsoft Accessories Facebook Logo.
Twitter Logo. Share this page Facebook Logo.
Sign me up
Apr 03, · Click "See Contact Options" 3. Click on the related problem from the selection. 4. This will show you an approximate fix for your problem, alternatively, click "Show Contact Options" 5. Once clicked you may choose between "Chat with Xbox Support" and "Request a Call from Support" 6. Check the Xbox Live services, games, and apps for any service outages. Aug 07, · Hi there, Xbox Live for is still active and supported. As far as I know there is no end date at the moment. Keep in mind that the Xbox backward compatible titles on the Xbox One run via the Xbox Live network, so I doubt it will change anytime soon.
I wanted to connect to Xbox Live, but I couldn't since it says something about "Service Alert" being in effect. This thread is locked.
You can follow the question or vote as helpful, but you cannot reply to this thread. Keep in mind that the Xbox backward compatible titles on the Xbox One run via the Xbox Live network, so I doubt it will change anytime soon. Was this reply helpful? Yes No. Sorry this didn't help.
Thanks for your feedback. Thanks for reaching out to us today. Xbox live is still supported on the Xbox Do you get a certain type error code or error message? Have you been able to test out your network connection? Are you seeing an error message after you run the Xbox Live Connection Test?
If so go over our troubleshooting steps on this article called 'Xbox I get an error message when I test my Xbox live connection'. As you mentioned our Xbox Live Status is all up and running, so there isn't anything on our end that would be currently affecting you. I'm really confused, is my Xbox corrupted or something? I mean, I guess it's up-to-date, but is there any way to download separate update packages to a USB flash and install the update in Xbox or something?
The still uses Xbox Live services and check your internet connection through settings then system setting and network setting from there go to Test Xbox Live Connection to verify if the network connectivity is working properly.
Thanks so much for replying to keep us updated. Based on the error code you received, it may indicate an issue with your profile when signing into Xbox Live. Error Code D The link above contains some troubleshooting steps to try out to get you going back in the right direction. Give them a try and please let us know the results!
We would like to remind everyone to follow our Xbox Forum Guidelines , and in this case we're referencing:. We will be locking this thread as it is from some time ago, but if you're experiencing any trouble with Xbox services and need assistance, please feel free to create a new thread detailing the issue and we'll be glad to help.
Choose where you want to search below Search Search the Community. I checked today if the services were OK, and it told that they were fine, so I'm confused. Did Microsoft pull the plug for Xbox Live support on or is it just my Xbox?
I have the same question Hi there, Xbox Live for is still active and supported. As far as I know there is no end date at the moment. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. Hi Lakrisiti, Thanks for reaching out to us today. If so go over our troubleshooting steps on this article called 'Xbox I get an error message when I test my Xbox live connection' As you mentioned our Xbox Live Status is all up and running, so there isn't anything on our end that would be currently affecting you.
Let us know how it goes. I remember not plugging any hard drive s into my Xbox. Cloud Gear 13 Xbox Ambassador. I hope this helps. In reply to Lakritsi's post on February 17, Hi there! Error Code D The link above contains some troubleshooting steps to try out to get you going back in the right direction. I hope that this helps a bit more. Sartre 3. They say it's still supported, but I doubt that's true. None of my apps work, can't stream anything or play a game without being signed out of xbox live every minutes.
The Xbox is clearly too old to run the current programs and apps. Just like an old cell phone, tablet or laptop that can't keep up. It's a paperweight now. I'd upgrade to a new system. Although, the xbox one isn't much better. It has tons of bugs and problems, but at least I can watch Netflix and Amazon on my One. I'd recommend a PlayStation. Sony has better exclusive games anyway. In reply to Sartre 3's post on August 7, Hello Sartre, We would like to remind everyone to follow our Xbox Forum Guidelines , and in this case we're referencing: 9 Please do not have a large percentage of your posts that are only negative rants against anything Microsoft, Xbox, or the membership.
This is a form of trolling that only inflames the community and incites more flaming and abusive posts. Best wishes! This site in other languages x.